Terms & Conditions

Terms and purchasing conditions. These terms and conditions apply to all orders and purchases made through the shop and all subpages from the website.

About

The Webshop is hosted by Stockholm Info AB and all products and services are produced and delivered by Stockholm Info AB (556741-7992) registered in Stockholm, Sweden.

Prices and payment

All prices are given in SEK and include Swedish VAT, 0%, 6% or 25% depending on the product or service

No VAT applies on Stockholm Prepaid Cards.

We offer payment by card with VISA and Mastercard. Our payment provider is Stripe.

Distance selling regulations

According to the Swedish E-Commerce Act (E-handelslagen) you have the right to return an order within 14 business days, beginning the day after you receive the products. However, we have a 60 day returns policy to give you more time.

The cancellation of an order must be written and clearly formulated. The product(s) must be returned to us in the same condition in which you received them, at your own cost and risk. Returned products must be kept intact and unused.

In case of a cancelled order and if the product is correctly returned, Unistore will make a refund corresponding to the price of the product(s) within 30 days after the reception of the product(s).

Ordering and shipping conditions

We provide global shipping for our Predpaid cards. The shipping cost is a flat rate of 79 SEK.

If an order cannot be delivered or collected at a pick-up center, or if a shipment is returned to us due to incorrect address, Stockholm Info will charge 150 SEK as compensation for shipping, handling and other expenses (for shipments within Sweden).

Privacy

The personal information you provide when placing an order will only be used by Stockholm Info and by those third parties engaged by us to deliver the products to you. We will not sell, rent, assign or give any of your personal information to other third party than the ones described above. You are entitled to see the personal information stored upon request.

If you have any questions regarding data security or wish to change any personal information provided to us, please contact us.